CSA test

Entry Test (practical) “Super.so - Support”:

Thank you for completing the first part of our application process. Below is the second - and also second-to-last - step.

Please write your answers in a new document, save it as a PDF, and send it to dolansky@super.so.
Also, please include your CV and a cover letter.
Kindly complete the following tasks so that their formatting and presentation meet the standards of a professional document.
If you’re unsure about how to solve a particular task, it’s not mandatory to finish it - incomplete submissions are acceptable. However, during the selection process, we will naturally prefer applicants who complete more tasks successfully.
If everything meets the expectations, we’ll schedule an interview.

Copy this content into a document.
Review the questions/requests from our customers listed below and prepare answers to them in a new document - use any verifiable information you can find on-line, and improvise where necessary.
The goal is to produce an answer that the customer would rate 9 or 10 (we use NPS scoring).

Hello Super team, I’d like to cancel my subscription.

Hi there, I have a few product questions about Super:

Are there any guides for Super?
How does the pricing work? If I have two websites, will the Personal plan be enough?

Hello there, how can I hide the pages I am currently working on?

Hello Super team, I added a new page in the Super dashboard, but it shows “This page doesn’t exist.” What’s wrong with it?

Hello, where can I change the logo in the navigation bar?

Hi, how can I set a max width for my page?

Hi, I created a page in Super, but it’s not showing up on Google. What am I doing wrong?

Thank you very much.

Jaromír Dolanský

Head of Customer Success

Super Publishing Co